Staff
Nathan Heimerl
Service Manager
Cesar Nunez
Sales and Leasing Consultant
William Harris
Service Advisor
Leigh Mattilla
Sales & Leasing Consultant
William (Liam) Dooley
Service Advisor
Brian Crandall
Sales Director / General Manager
Maria Fuller
Sales & Leasing Consultant
Glenn Leinen
Sales Manager
Charlie Przislicki
Sales & Leasing Consultant
John Haba
Service Advisor
Jeremy Brown
Parts Rep
Rick Hodge
Finance Manager
Jared Gengler
Parts Manager
Brad Rasmussen
Parts Rep
Kreyshia White
Finance Manager
Corinne Kozeniecki
Office Supervisor
Jessica Nelson
Parts Counter Person
Brent Thompson
Sales
Tony Wex
Manager
Nathan Heimerl
Service Manager
Mar 14, 2025
I like this dealer and taking care of my car so nice.
I like this dealer and taking care of my car so nice. They so honest.
Mar 13, 2025
I was very disappointed with my service since you didn't
I was very disappointed with my service since you didn't fix the problem. I had a early morning appointment but apparently you worked on other cars and didn't devote the time needed to fix it. My husband had scheduled an appointment a few months ago and when he arrived they said it would be a hour to an hour an a half wait, he left. Not sure if I will continue to bring my car in anymore. I bought it there and have been very happy with it, but the service is a different story.
Mar 11, 2025
Best sales department, caring individuals that really no
Best sales department, caring individuals that really no how to get you want you want no questions asked. Work with you until the deal is done.
Mar 07, 2025
My oil change was done promptly.
My oil change was done promptly. Thank you for the prompt service. Was going to a different dealership but they could not get me in until next week and I needed my oil change done due to travelling long distance
Feb 28, 2025
Heiser employees were polite and easy to work with.
Heiser employees were polite and easy to work with. They went the extra miles to deliver our vehicle when it wasn't ready for pick up when scheduled.
Cesar Nunez
Sales and Leasing Consultant
May 12, 2025
Brian Crandall found exactly the vehicle we were looking
Brian Crandall found exactly the vehicle we were looking for & finance department staff explained everything in easy to understand layman's terms.
May 02, 2025
The sales people at heiser were great,.
The sales people at heiser were great,. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle.
May 01, 2025
Ceasar was very helpful and helped us find what we were
Ceasar was very helpful and helped us find what we were looking for within our budget. He gave an informative tour of the facility.
Apr 04, 2025
Have been dealing with heiser for past several years .
Have been dealing with heiser for past several years . Very helpful and gracious. It's been a pleasure working with them
Mar 22, 2025
Very friendly and busy People need to make appointments
Very friendly and busy People need to make appointments instead of just showing up and expecting to be waited on by Cesar when they have a customer who had an appointment already Poor Cesar
William Harris
Service Advisor
May 13, 2025
I waited quite a long time to get the diagnosis, and
I waited quite a long time to get the diagnosis, and maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc.
May 13, 2025
Professional, polite, prompt, I was blown away at the
Professional, polite, prompt, I was blown away at the waiting room for customers and ride home and back when done with service... outstanding
May 03, 2025
This is our "go to" dealer for sales and service.
This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic!
Apr 29, 2025
Initially he did not acknowledge me after exiting my
Initially he did not acknowledge me after exiting my vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the next person in line. He did recover and provided great service thereafter but I believe it was because of the look of audacity on my face of what had just transpired. I have been coming here for 5yrs and love the prior service but I will gladly move on if need be.
Apr 28, 2025
They did not fix my truck, Could not find the problem
They did not fix my truck, Could not find the problem going to have to talk to Chevy
Leigh Mattilla
Sales & Leasing Consultant
Mar 15, 2025
We were greeted in a friendly and professional manner.
We were greeted in a friendly and professional manner. We were not pressured to make and immediate purchase. Great selection of vehicles that we were looking for.
Mar 11, 2025
Leigh was fantastic from the start to the finish with the
Leigh was fantastic from the start to the finish with the entire car buying process. Would recommend to friends and family!
Feb 16, 2025
Was the best car buying experience I have ever had; never
Was the best car buying experience I have ever had; never once did I feel any pressure to make the purchase. Thank you.
Jan 09, 2025
Dealer did not have car ready for us to take car home on
Dealer did not have car ready for us to take car home on initial visit. Dealer then again did not have car ready when we returned two days later. Car was then not charged so I could not drive it home. Lease was then not written properly for GM so had to be reworked. Finally, it took more than 20 day for dealer to pay me the $12,000 that they owed me for trade-in.
Jan 03, 2025
This is an excellent car dealership to go to.
This is an excellent car dealership to go to. They are all very friendly and know how to treat you right.
William (Liam) Dooley
Service Advisor
Apr 23, 2025
Everything they want me to do oil change find out what
Everything they want me to do oil change find out what was wrong with the front end everything was okay with my standards
Apr 23, 2025
The service reps lie to your face don’t call you back and
The service reps lie to your face don’t call you back and the service lies to back up the service reps as far as the technicians they are very good
Apr 22, 2025
Scheduling was fast and easy!
Scheduling was fast and easy! Appointment was timed well. Liam was very thorough and forward. Good customer service.
Apr 13, 2025
Muy bien el servicio y la atención fue perfecta sin más
Muy bien el servicio y la atención fue perfecta sin más que decir muchas gracias
Apr 07, 2025
Very prompt courteous didn't try to sell me things I did
Very prompt courteous didn't try to sell me things I did not need would recommend it and will be back for my next Oil Change
Brian Crandall
Sales Director / General Manager
May 12, 2025
Brian Crandall found exactly the vehicle we were looking
Brian Crandall found exactly the vehicle we were looking for & finance department staff explained everything in easy to understand layman's terms.
May 10, 2025
All the staff was friendly, professional and well
All the staff was friendly, professional and well organized. Overall a pleasant and stress free experience. I would highly recommend Heiser Chevrolet West Bend for both new and used vehicle purchases.
May 07, 2025
I had a great experience working with Heiser Chevrolet
I had a great experience working with Heiser Chevrolet West Bend in leasing my new 2025 trailblazer. I would recommend Heiser to others for car buying or leasing.
May 03, 2025
This is our "go to" dealer for sales and service.
This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic!
May 02, 2025
The sales people at heiser were great,.
The sales people at heiser were great,. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle.
Maria Fuller
Sales & Leasing Consultant
May 10, 2025
All the staff was friendly, professional and well
All the staff was friendly, professional and well organized. Overall a pleasant and stress free experience. I would highly recommend Heiser Chevrolet West Bend for both new and used vehicle purchases.
May 07, 2025
I had a great experience working with Heiser Chevrolet
I had a great experience working with Heiser Chevrolet West Bend in leasing my new 2025 trailblazer. I would recommend Heiser to others for car buying or leasing.
May 03, 2025
This is our "go to" dealer for sales and service.
This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic!
Apr 01, 2025
Brian did an amazing job to get Me the deal that I
Brian did an amazing job to get Me the deal that I wanted. Got me into a newer vehicle than what I was looking to get into, and still managed to get a deal with my budget!
Mar 22, 2025
Friendly staff, took the time to find the car I wanted.
Friendly staff, took the time to find the car I wanted. Great turnaround from start to finish.
Glenn Leinen
Sales Manager
May 07, 2025
I had a great experience working with Heiser Chevrolet
I had a great experience working with Heiser Chevrolet West Bend in leasing my new 2025 trailblazer. I would recommend Heiser to others for car buying or leasing.
May 01, 2025
Ceasar was very helpful and helped us find what we were
Ceasar was very helpful and helped us find what we were looking for within our budget. He gave an informative tour of the facility.
May 01, 2025
Wonderful service.
Wonderful service. No pressure! Really tried to make a deal that was good for both of us.
Apr 20, 2025
Awsome ppl salesman was down to earth and good at getting
Awsome ppl salesman was down to earth and good at getting what I wanted and Glenn was fun and made it easy
Apr 11, 2025
You won’t wanna hear my fifteen words sorry for the
You won’t wanna hear my fifteen words sorry for the inconvenience let’s move on to the next person because we are an obvious assembly line so let’s keep up the good work n move these people by faster n faster nnnever make a good influence on our business because giving someone a car nnnot explaining all the features or putting the mats in or giving mor options is a mute point let’s get the single mothers with a special needs kid the boot who cares if she don’t understand the options n he was so busy he couldn’t care less because he had higher paying customers that actually put a lot down on there care so who cared about the single mom with her downs kid it’s just another sale
Charlie Przislicki
Sales & Leasing Consultant
May 01, 2025
Wonderful service.
Wonderful service. No pressure! Really tried to make a deal that was good for both of us.
Apr 09, 2025
I purchased a 2021 Silverado 1500 brand new from this
I purchased a 2021 Silverado 1500 brand new from this dealership. The salesperson sold me an extended warranty that I was told was with General Motors. This turns out to not have been the case and now I don't have the required information to get a repair covered under the warranty. The shady sales tactics and poor communication with the company has really soured my opinion of the entire Heiser organization. I do not remember the salesperson and I was forced to pick one. This is not a reflection on that person.
Apr 04, 2025
Have been dealing with heiser for past several years .
Have been dealing with heiser for past several years . Very helpful and gracious. It's been a pleasure working with them
Mar 15, 2025
We were greeted in a friendly and professional manner.
We were greeted in a friendly and professional manner. We were not pressured to make and immediate purchase. Great selection of vehicles that we were looking for.
Feb 13, 2025
My experience with buying my pacifica started with an
My experience with buying my pacifica started with an appointment to see the van. After a 45 min drive to see the vehicle, it could not be found. An offer was made to fill the gas tank {driving a car that gets 32 mpg} I declined. I was told that when it was found they would let me know. Then a few days later I found it online again and decided to make another appointment. The woman on the phone recognized my name and said arrangements could be made for me to test drive at the west allis location. After test drive I agreed to buy the car as I had already had financing worked out with my bank. After telling Charlie the sales guy I had financing through my bank, and I needed the contract to give to my bank a financial person was brought out who said they work with my bank and that I could finance it there. I declined because I was already approved for my loan. At this point I was told doing it that way would delay how long it would take me to get my van. That was fine to me. An appointment was made to meet and drop check for car, the salesman was late. I have never in my life tried to buy a vehicle where it seemed as if they didn't want to sell me the car.
John Haba
Service Advisor
Apr 29, 2025
It was good, our update was done quickly and efficiently
It was good, our update was done quickly and efficiently John was great to work with
Apr 23, 2025
Everything they want me to do oil change find out what
Everything they want me to do oil change find out what was wrong with the front end everything was okay with my standards
Apr 12, 2025
With all the problems they ran into on the truck it still
With all the problems they ran into on the truck it still worked out well
Apr 07, 2025
Very prompt courteous didn't try to sell me things I did
Very prompt courteous didn't try to sell me things I did not need would recommend it and will be back for my next Oil Change
Mar 27, 2025
Always like them in the past for their quick service.
Always like them in the past for their quick service. However, not this time. Early for my appointment but it took me over two hours for a routine maintenance. People came before and after me and I was still waiting. Not very happy!
Jeremy Brown
Parts Rep
Feb 23, 2025
I like going there for my vehicles.
I like going there for my vehicles. They are super fast and get the job done!
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Nov 19, 2024
Heiser is top notch!
Heiser is top notch!!! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help.
Nov 12, 2024
the dealership were very helpful and friendly.
the dealership were very helpful and friendly. enjoyed working with all the employees. dealership was very clean. Thanks Heiser
Oct 14, 2024
Always fast and professional!
Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there!
Rick Hodge
Finance Manager
May 12, 2025
Brian Crandall found exactly the vehicle we were looking
Brian Crandall found exactly the vehicle we were looking for & finance department staff explained everything in easy to understand layman's terms.
May 01, 2025
Ceasar was very helpful and helped us find what we were
Ceasar was very helpful and helped us find what we were looking for within our budget. He gave an informative tour of the facility.
Apr 04, 2025
Have been dealing with heiser for past several years .
Have been dealing with heiser for past several years . Very helpful and gracious. It's been a pleasure working with them
Mar 24, 2025
Fair prices.
Fair prices. Employees didn't even verify that the services i called about getting fixed were covered under my extended warranty.
Mar 23, 2025
Great to work with.
Great to work with. Fast service would use them again in the future for any new purchases
Jared Gengler
Parts Manager
Feb 23, 2025
I like going there for my vehicles.
I like going there for my vehicles. They are super fast and get the job done!
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Nov 19, 2024
Heiser is top notch!
Heiser is top notch!!! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help.
Oct 14, 2024
Always fast and professional!
Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there!
Brad Rasmussen
Parts Rep
Mar 23, 2025
Great to work with.
Great to work with. Fast service would use them again in the future for any new purchases
Feb 23, 2025
I like going there for my vehicles.
I like going there for my vehicles. They are super fast and get the job done!
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Jan 07, 2024
This place it a good place to go if you want to buy a car
This place it a good place to go if you want to buy a car
Kreyshia White
Finance Manager
May 10, 2025
All the staff was friendly, professional and well
All the staff was friendly, professional and well organized. Overall a pleasant and stress free experience. I would highly recommend Heiser Chevrolet West Bend for both new and used vehicle purchases.
May 02, 2025
The sales people at heiser were great,.
The sales people at heiser were great,. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle.