Value Trade-In
Welcome to Heiser Cadillac
At Heiser Cadillac, we take great pride in being known as one of the top West Bend new car dealers. When Menomonee Falls and Hartford customers need a Cadillac dealer in West Bend they can count on, we deliver a fourfold experience that's unmatched. Our showroom is stocked from wall to wall with the latest offerings from Cadillac - but that's only part of the reason why we're the go-to West Bend new car dealer. Our attention to customer service and versatility makes us so special. We offer a one-of-a-kind West Bend new car dealer experience that leaves every client feeling secure and confident in their purchase. Our team also understands the importance of having a reliable West Bend used car dealer - and we're more than willing to step up and fill both roles.
Reliable West Bend Used Car Dealer
We understand that not every Grafton driver is on a new car budget. One of our most important efforts is ensuring that each client can with a professional West Bend used car dealer that provides an equal amount of value and quality. Whether you're on the most modest of budgets and require a standard used vehicle, or want something a little more refined from our certified pre-owned collection, our versatile lineup of vehicles near Port Washington has got you covered.
Top-Notch Service from the #1 Cadillac Dealer In West Bend
When you're the #1 Cadillac Dealer in West Bend, your job isn't finished when the customer signs and drives off to their Germantown home. That's when we're just getting started. It's our goal to provide the best service out of every Cadillac dealer in West Bend, ensuring that you benefit from a lifetime of quality maintenance and repairs. From minor maintenance tasks like oil changes and tire rotations to major replacement jobs, our service team is always prepared to help keep your vehicle in top condition.
Make Us Your Go-To Cadillac Dealer In West Bend
We invite you to come see the Heiser Cadillac team and experience top-rated service from the leading Cadillac dealer in West Bend. Whether you're after low-interest financing or service from one of our experts, we've got you covered in every department. Come see us for a walk-in test drive or contact us for more information.
Our Reviews
Very satisfied with the dealership and the services provided. Very satisfied with the new vehicle.
It is always easy to make appointments for my car. Friendly atmosphere and very fast service.
Helpful and great to people to deal with. Easy to work with and very explanatory on the process
Pleasant experience with Cesar. Found us the car we were looking for and he was super helpful and informative about everything.
Great service as usual! That's why I've been counting on them for over 30 years!
Sherry was amazing to work with! The best car buying experience I have ever had.
Great service very nice employees
If you are considering purchasing a Cadillac, I highly recommend Heiser Cadillac in West Bend, WI. My husband dealt with Aimee when choosing our new vehicle. She answered all his questions very promptly and was great to work with, all via phone conversations and emails. Heiser's price for a new 2025 Cadillac XT5 was much better than the other dealers we checked with, as well as their offer on my trade-in. When we picked up the vehicle Cesar went above and beyond to install all the electronic connections, ie Onstar, My Cadillac app, etc. and made sure we had everything we needed to utilize all the great features on our vehicle. He even suggested that he check to see if I had any rewards on my old, seldom used, GM credit card. To my pleasant surprise, Cesar came back with $651 to take off the purchase price!! Thanks again, Cesar!!! He has followed up with me a couple of times since to make sure I had no issues with the vehicle and if I had any questions. I couldn't be happier with our decision to do business with Heiser!
Service was excellent - representative was very nice and helpful!!
Fast service good service writer
Always had great service from Heiser.
Sales team and the finance team were wonderful and easy to work with. The shop mechanic missed a faulty part but once I showed and explained to him everything was fixed properly.
I was called to remind me of oil changed needed. Able to set up an appt that worked for me. Everything went fast, done well
This was my first visit for servicing my Equinox. I was greeted in a friendly and welcoming manner. The waiting area was clean, comfortable and well stocked. Service was swiftly completed, and Payment easy to complete I even received a discount that was running currently. Overall, it was an A+ experience.
fast service always trust expert repair.
The service was excellent. We took our car here for the first time for an oil change & inspection. I would highly recommend using this dealer & we will go here again when we need service.
This dealership is awesome. Everyone is so friendly, and did our oil change in a timely manner.
Outstanding customer service! Very nice and friendly. Would definitely recommend to friends and family. Excellent and professional.
Have purchased 3 cars from Heiser in the last several years. Always go there for oil changes, etc. Service has always been great. Employees are friendly and helpful if I have any questions. Recommend Heiser to my family and friends..
Best service in town. Nathan truly cares about customer experience Listens to details involved in car care
Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there!
Quick, friendly service. Encouraged a call if the tire problem isn't fixed. So far, so good with the tire holding air.
I had a great experience with this dealer. I can't say enough about my experience with Ceasar (salesman). He was knowledgeable and welcoming. He made me feel comfortable and explained things in detail. If I had a question or concern he addressed it or asked someone until he got the answer. Brian the GM was awesome!! He went over and beyond my expectations. I had a concern and Brian acted immediate and resolved the issue. I truly thank the entire crew for their exceptional customer service. On a scale of 1-10......I give them a 10+.
Very friendly, nice and personable. They listen and try to resolve problems. I feel heard.
Heiser does an excellent job helping us maintain our vehicle for the past 10 years. Winston was great at helping us get it all completed. Dominic gave me a ride home and to pick up my vehicle. He is very nice and opened the door for me both times.
Get Directions
2620 West Washington Avenue
West Bend, WI 53095
Sales Open Today: 9 AM - 8 PM
Service Open Today: 7 AM - 6 PM
Parts Open Today: 7 AM - 6 PM