







Value Trade-In

Welcome to Heiser Cadillac
At Heiser Cadillac, we take great pride in being known as one of the top West Bend new car dealers. When Menomonee Falls and Hartford customers need a Cadillac dealer in West Bend they can count on, we deliver a fourfold experience that's unmatched. Our showroom is stocked from wall to wall with the latest offerings from Cadillac - but that's only part of the reason why we're the go-to West Bend new car dealer. Our attention to customer service and versatility makes us so special. We offer a one-of-a-kind West Bend new car dealer experience that leaves every client feeling secure and confident in their purchase. Our team also understands the importance of having a reliable West Bend used car dealer - and we're more than willing to step up and fill both roles.
Reliable West Bend Used Car Dealer
We understand that not every Grafton driver is on a new car budget. One of our most important efforts is ensuring that each client can with a professional West Bend used car dealer that provides an equal amount of value and quality. Whether you're on the most modest of budgets and require a standard used vehicle, or want something a little more refined from our certified pre-owned collection, our versatile lineup of vehicles near Port Washington has got you covered.
Top-Notch Service from the #1 Cadillac Dealer In West Bend
When you're the #1 Cadillac Dealer in West Bend, your job isn't finished when the customer signs and drives off to their Germantown home. That's when we're just getting started. It's our goal to provide the best service out of every Cadillac dealer in West Bend, ensuring that you benefit from a lifetime of quality maintenance and repairs. From minor maintenance tasks like oil changes and tire rotations to major replacement jobs, our service team is always prepared to help keep your vehicle in top condition.
Make Us Your Go-To Cadillac Dealer In West Bend
We invite you to come see the Heiser Cadillac team and experience top-rated service from the leading Cadillac dealer in West Bend. Whether you're after low-interest financing or service from one of our experts, we've got you covered in every department. Come see us for a walk-in test drive or contact us for more information.
Our Reviews
They work with the customer on unexpected issues to correct problems as they come up
Fair prices. Employees didn't even verify that the services i called about getting fixed were covered under my extended warranty.
Lucas was the tech that worked on my vehicle. Really easy to work with. He got my vehicle running great. Great communication and skills.
Heiser has extremely accommodating appointments. Very easy to get in when needed and get the shuttle. Very friendly people.
Great experience and communication with their shop. They kept me informed as to what was going on and when I could expect my car back.
Great to work with. Fast service would use them again in the future for any new purchases
Was told "15-20 minutes" quite a few times for when my car would be ready by. Got a call at 1:30 they just started looking at my car when my appt was for 11:30. Asked twice for a detailed estimate so I could see what I was paying for, still have not received said estimate of cost, and stated I won't get my car fixed if they can't be upfront about where the cost breakdown is. Finally had to tell them I had to leave to pick up my kid 1 1/2 hours after the last "your car should be ready in 15-20"
Friendly staff, took the time to find the car I wanted. Great turnaround from start to finish.
Customer services skills are condescending and rude. Communication time is extremely slow and follow up is horrible. I was lied to multiple times.
Everything was satisfying, if anything else is needed, will be back. Thanks again nice job
Took a little longer for a oil change and tire rotation Everything else was good
Courteous, efficient, timely I think I covered it Don't know what more to say. I was very satisfied with the service
Had a check engine light come active during the weekend. When I arrived the light had cleared, they hooked up to the truck and found no issues currently. They said if the light returns to just come in as quick as possible, no appointment need to see what the issue is. I greatly appreciate the help.
Very friendly and busy People need to make appointments instead of just showing up and expecting to be waited on by Cesar when they have a customer who had an appointment already Poor Cesar
polite, knew their jobs well, timely
Everyone was nice and informative.
Heiser goes out of their way to make sure I am satisfied
Prompt, courteous service well-done.
Great customer service. I love my new Chevy Trailblazer!! Thanks Leigh and Brain!
Excellent as far as quality and duration of time. Also the customer service rep let my use My Chevy Points to cover the expense in which I really appreciated that.
The staff were very friendly and helpful
We were greeted in a friendly and professional manner. We were not pressured to make and immediate purchase. Great selection of vehicles that we were looking for.
Staff was friendly and helpful. We were not pressured to make a purchase. We went back to Heiser after we compared other vehicles and other dealerships. We were told that the interest rate would be 2.99%. When we received the paperwork from GM Finance, the rate was 6.9%. There was a miscommunication that we're not happy about. Now we are considering taking money out of our retirement funds to pay off this loan.
Everything went very well!! Quicker than we figured. Thanks
On time service. Took less time than estimated to finish recall issue.
Get Directions
2620 West Washington Avenue
West Bend, WI 53095
Sales Open Today: 9 AM - 8 PM
Service Open Today: 7 AM - 6 PM
Parts Open Today: 7 AM - 6 PM